Due to the custom nature of our products, there is no return/refund policy for our products. If you have questions about the product you are ordering, we are happy to discuss this in detail prior to your ordering. If you have defective materials and products that have issues due to defective workmanship, please contact your sales representative for a solution.
Due to the custom nature of our products, it is important to place your order ONLY when you are sure that you would like to order. There is no option for cancelling orders once they are placed as the materials are ordered and trimmed for your custom product after your order is placed.
We are happy to ship to the United States of America including Hawaii and Alaska. In addition, we can ship to Canada and Puerto Rico. Countries, other than those listed, should be discussed with your sales representative.